Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

Everyone was super helpful at Up estates from the first initial valuation that Chris did with us, to getting the house live on the market and arranging viewings. The whole process took dead on 2 months and it made the transition very smooth! I would 100% recommend them if you are looking to sell your new home!

Lucy Smith – Seller
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Review from allAgents on 12/04/2024, relating to employees...
A photo of Chris Maughan Chris Maughan
A photo of Becky Arrowsmith Becky Arrowsmith
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This is the second time we have used Up Estates to buy our homes and we have not been disappointed.

We really appreciated the constant communications and customer focus which now has us in our family home.

Tom – Seller
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Review from allAgents on 04/04/2024, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
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Excellent Service from Up Estate, Great Service, Kept me well Informed through the entire process of purchase. My special thanks to Jade and Emily who were very helpful through the purchase process till the end.

Jacky – Buyer
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Review from allAgents on 04/04/2024, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
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Up Estates were excellent, the service they provided for our sale was excellent and painless

Keithy – Seller
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Review from allAgents on 04/04/2024, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
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Execellant service from Up estates , Great service , kept me well informed with viewings and applications , the rental went smoothly and new tenants moved in within 3 weeks of application accepted . Elena was always in touch and kept me updated .

Jayne – Landlord
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Review from allAgents on 08/03/2024, relating to employees...
A photo of Elena Copaciu Elena Copaciu
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Up Estates have been great from start to end. Jade kept me up to date with everything when my house first went on the market and made the process more at ease for me.

Emily was great at pushing buyer solicitors as well as mine for update's and would always keep me up to date. I will be using them again and would recommend.

By far the best around and can't thank the team enough for their hard work and great communication.

Genna – Seller
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Review from allAgents on 06/03/2024, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
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My experience with Up Estates has been simply great!
From the day Simon came for the initial meeting till the day I received the call that the transaction had completed, they were all a great team to work with.
Aliya and her other colleagues are such delight to speak with and so eager to help. Jade is a great negotiator and Emily patiently progressed the sale to completion even when it looked like it wasn't going to happen.
I'm so delighted we opted to sell our property through you!

Izegbua – Seller
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Review from allAgents on 15/02/2024, relating to employees...
A photo of Simon Gallacher Simon Gallacher
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
A photo of Jade Neale Jade Neale
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We wanted to write to say a very big 'thank you' for your services: we have been impressed throughout by your professionalism, your organisation and by seeing through our completion.

I will be recommending you to any one looking for a new property to get in touch and experience the friendly staff to see you get your dream property.

Mandeep Kaur – Buyer
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Review from allAgents on 02/02/2024, relating to employees...
A photo of Emily Norbury Emily Norbury
A photo of Charlotte Hemmings Charlotte Hemmings
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I really can't thank enough Emily Norbury and all the staff for getting the house sold, she always kept me well informed. The last 9 months have been stressful but since having Emily on board I felt like I wasn't doing it all alone so Thank You Emily. Wish you all the best for the future.

Mina – Seller
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Review from allAgents on 01/02/2024, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Emily Norbury Emily Norbury
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Was so impressed with the help and support we received from Up Estates ! The whole team is so friendly but Jade and Emily went above and beyond for us during our purchase process. They were so responsive and answered any enquiries we had promptly. Can’t recommend enough , thank you !

Nicole – Buyer
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Review from allAgents on 29/01/2024, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
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Exceptional service by Elena Copaciu in dealing with my stubborn tenants who were managed efficiently in vacating my property. She also done a great job in finding me a new tenant within the reasonable time to the expected rent. As a landlord am totally happy with the Up Estates and can refer to my known contacts. Great job well done Elena 👏

Mr S G Kataram – Landlord
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Review from allAgents on 29/01/2024, relating to employees...
A photo of Elena Copaciu Elena Copaciu
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Great experience with the sales team! Jade and Emily were super helpful throughout the whole time with giving regular updates and feedback. Would highly recommended.

Luke – Seller
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Review from allAgents on 17/01/2024, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
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