Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

Having used Up Estates to sell investment properties previously I chose them to sell my main residence, a long and at times difficult sale was successfully completed by their professional team. Special thanks to Aliya (excellent) in sales and Emily in sales progression. I can not recommend them highly enough. Their fees are very competitive and they provide a full and feature rich marketing experience. A great conclusion. Many thanks.

Rob Duffy – Seller
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Review from allAgents on 08/02/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
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We were extremely impressed by the service provided to us by UP Estates. Charlotte and Emily were great ambassadors UP Estates with their professionalism and positivity. They both really went above and beyond to guide us through the moving house process and we benefited from their local knowledge and experience. We would definitely recommend UP Estates to anyone thinking of moving house this year.

AJ & TH – Seller
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Review from allAgents on 07/02/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Emily Norbury Emily Norbury
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Super helpful, friendly staff and always available to answer any queries or questions. A special thank you to Becky and Emily who made my house sale so much less stressful 😊

Chloe Turner – Seller
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Review from Google Reviews on 07/02/2025, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
A photo of Emily Norbury Emily Norbury
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I found the whole Up Estate team proactive and responsive, particularly Simon, Becky and Emily , who did a great job in securing my buyer and closing the sale. The team were busy throughout the marketing process, chasing leads, calling up potential purchasers and keeping me informed. I would recommend them a good value quality service

Lukasz Chmielewski – Seller
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Review from allAgents on 02/02/2025, relating to employees...
A photo of Simon Gallacher Simon Gallacher
A photo of Emily Norbury Emily Norbury
A photo of Becky Arrowsmith Becky Arrowsmith
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We had a positive experience with Up Estates. Our purchase was without drama, something we were expecting, from recent experience. Lots of support. Would recommend.

Ally Downes – Seller
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Review from allAgents on 30/01/2025
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Up Estates truly talented, gifted and like a treasure; value concept of time: time is of essence!

Staff seem to show excellent communication skills, deliver the highest quality of marketing 100% engaging content and naturally attract buyerseller traffic, professional relations act in a reasonable time and with reasonable care in the best interest of the client in good faith.

I am grateful to Up Estates support bearing the burden. Sincere Thankyou to the team of intelligent heroes Charlotte, Jade, Emily, Demi, Becky, Kezia, Aliya and others.

Ms S.D – Seller
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Review from allAgents on 29/01/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
A photo of Demi Highbury Demi Highbury
A photo of Becky Arrowsmith Becky Arrowsmith
A photo of Aliya Uddin Aliya Uddin
A photo of Kezia Maughan Kezia Maughan
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Up Estates have provided an excellent service for the sale of my home, and despite the typical feeling towards estate agents, I can honestly say they have gone above and beyond. I would highly recommend and definitely use again.

Garry Saunders – Seller
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Review from Google Reviews on 24/01/2025
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I found all the staff at UP Estates to be professional and friendly. I particularly dealt with Becky and she could not have been more helpful. Becky made the whole process so much easier me.

Clare – Seller
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Review from allAgents on 20/01/2025, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
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We had a very positive experience with Up Estates - not a smooth journey as our original buyers pulled out but Up Estates were quick to help us and get the process moving again which ended with a successful sale! We were kept informed at every stage via Jade and Emily and I would highly recommend their services to anyone thinking of selling their property.

Julie – Seller
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Review from allAgents on 08/01/2025, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
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I had such a great experience with this estate agency! The customer service was fantastic – everyone was so positive and helpful. They were super quick to respond to my questions and really supported me through the whole process. I can’t recommend them enough!

Erwin Suthagar – Landlord
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Review from allAgents on 07/01/2025, relating to employees...
A photo of Keeley Goadby Keeley Goadby
A photo of Elena Copaciu Elena Copaciu
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The staff at Up Estates made the whole process of selling the house run as smoothly as possible.
From the initial valuation visit through to completion of the sale the team at Up Estates were helpful, supportive and efficient.
Aliya in particular worked extremely hard and kept us fully informed throughout the process.
We would certainly use Up Estates again for any future sale.

Alistair Hewison – Seller
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Review from allAgents on 04/01/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Aliya Uddin Aliya Uddin
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up estates have completed the sale of our mothers house in coventry, charlotte,emily,jade and the rest off the team we found to be honest,very helpful,considerate went out their way at times to get over a few setbacks,but all is ended well,i would recommend this company to future buyers and sellers

Steve Lucas – Seller
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Review from Trustpilot on 03/01/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Emily Norbury Emily Norbury
A photo of Jade Neale Jade Neale
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