Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

We had an amazing experience with Chloe and the rest of the team while searching for our new home. They were incredibly patient, kind, professional and supportive throughout the entire process. We couldn’t have asked for a better agent and highly recommend their services!

Mide – Tenant
Five star rating icon
Review from Google Reviews on 11/03/2025, relating to employees...
A photo of Chloe Kerwin Chloe Kerwin
quotation mark graphic

Our experience with Up Estates has been nothing short of fantastic! What truly sets Up Estates apart is their transparency and professionalism. The entire process, from signing our initial tenancy agreement to recently renewing it another year, has been seamless and hassle free. Their communication is clear, their service is fast, and they make everything as easy as possible. I highly recommend Up Estates to anyone looking a reliable and professional letting agency. Thank you, Cameron and Chloe, making our renting experience so smooth and enjoyable!

Chamalka De Silva – Tenant
Five star rating icon
Review from allAgents on 04/03/2025, relating to employees...
A photo of Chloe Kerwin Chloe Kerwin
quotation mark graphic

Up Estates Nuneaton were extremely professional from day 1 to end of process, we knew the exact financial expectation and that was honoured on completion.
Special mention to Becky who really looked after us in terms of communications between us and conveyancer.
Highly recommend

Kevan Pettitt – Seller
Five star rating icon
Review from Google Reviews on 04/03/2025, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
quotation mark graphic

We have just accepted an offer on our house, and I cannot recommend Jade highly enough! She has been absolutely fantastic throughout the process—open, transparent, and always available whenever I had questions or felt unsure about anything. What truly sets Jade apart is her ability to clearly explain each stage, ensuring we knew exactly what to expect next. Having someone so knowledgeable and reassuring during such an important time has been invaluable. She is a gem, and you're looking an estate agent who is honest, supportive, and genuinely cares, Jade is the one!

Julia Lazar – Seller
Five star rating icon
Review from allAgents on 03/03/2025, relating to employees...
A photo of Jade Neale Jade Neale
quotation mark graphic

Brilliant service from start to finish with Up Estates. Jade was always on hand when we needed her and we also had great service from Aaliyah and Emily. Thank you all.

James – Seller
Five star rating icon
Review from allAgents on 03/03/2025, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
quotation mark graphic

I found it so helpful with the help of JADE to buy a house. ✅💯

Ash K – Buyer
Five star rating icon
Review from allAgents on 28/02/2025, relating to employees...
A photo of Jade Neale Jade Neale
quotation mark graphic

Amazing, great communication, used up estates as they used me my cleaning services in the past, didn't disappoint 

Teri – Seller
Five star rating icon
Review from allAgents on 26/02/2025
quotation mark graphic

Super happy with service received in negotiating the sale of my refurbished 3 bed project in Coventry. Jade Neale was our negotiator and she did an amazing job just weeks of listing the property.

Violet Bank – Seller
Five star rating icon
Review from allAgents on 21/02/2025, relating to employees...
A photo of Jade Neale Jade Neale
quotation mark graphic

We have chosen Up Estates to sell our properties a few times including our most recent sale.
Both Aliya and Emily have worked alongside us to ensure the process was smooth, keeping us informed on the progress and also supporting our buyers.
We would like to thank you both your patience and professional approach to all aspects of our sale.
Thank you

Rachel – Seller
Five star rating icon
Review from allAgents on 20/02/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
quotation mark graphic

I found the whole Up Estate team proactive and responsive, particularly Simon, Becky and Emily , who did a great job in securing my buyer and closing the sale. The team were busy throughout the marketing process, chasing leads, calling up potential purchasers and keeping me informed. I would recommend them for a good value quality service

Lukasz Chmielewski – Seller
Five star rating icon
Review from Google Reviews on 19/02/2025, relating to employees...
A photo of Simon Gallacher Simon Gallacher
A photo of Becky Arrowsmith Becky Arrowsmith
A photo of Emily Norbury Emily Norbury
quotation mark graphic

We had a great experience with Up Estates selling our old home and buying our one. From start to finish, the team was professional, efficient, and always on top of things. A special mention to Jade and Emily, who were incredibly responsive, proactive, and always on the . No matter the hurdles along the way, they kept pushing to keep things moving and provided constant updates and reassurance. Their dedication made a real difference, and we truly appreciate their hard work. If you’re looking an estate agency that genuinely cares and goes the extra mile, we’d highly recommend Up Estates.

Mo Antar – Seller
Five star rating icon
Review from allAgents on 14/02/2025, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
quotation mark graphic

Becky and her colleagues were professional and friendly. Becky was extremely helpful. I plan to use Up Estates again.

Clare Arnold – Seller
Five star rating icon
Review from Google Reviews on 10/02/2025, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
quotation mark graphic