Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

Super happy with service received in negotiating the sale of my refurbished 3 bed project in Coventry. Jade Neale was our negotiator and she did an amazing job just weeks of listing the property.

Violet Bank – Seller
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Review from allAgents on 21/02/2025, relating to employees...
A photo of Jade Neale Jade Neale
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We have chosen Up Estates to sell our properties a few times including our most recent sale.
Both Aliya and Emily have worked alongside us to ensure the process was smooth, keeping us informed on the progress and also supporting our buyers.
We would like to thank you both your patience and professional approach to all aspects of our sale.
Thank you

Rachel – Seller
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Review from allAgents on 20/02/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
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We had a great experience with Up Estates selling our old home and buying our one. From start to finish, the team was professional, efficient, and always on top of things. A special mention to Jade and Emily, who were incredibly responsive, proactive, and always on the . No matter the hurdles along the way, they kept pushing to keep things moving and provided constant updates and reassurance. Their dedication made a real difference, and we truly appreciate their hard work. If you’re looking an estate agency that genuinely cares and goes the extra mile, we’d highly recommend Up Estates.

Mo Antar – Seller
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Review from allAgents on 14/02/2025, relating to employees...
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
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Becky and her colleagues were professional and friendly. Becky was extremely helpful. I plan to use Up Estates again.

Clare Arnold – Seller
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Review from Google Reviews on 10/02/2025, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
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Having used Up Estates to sell investment properties previously I chose them to sell my main residence, a long and at times difficult sale was successfully completed by their professional team. Special thanks to Aliya (excellent) in sales and Emily in sales progression. I can not recommend them highly enough. Their fees are very competitive and they provide a full and feature rich marketing experience. A great conclusion. Many thanks.

Rob Duffy – Seller
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Review from allAgents on 08/02/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
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Super helpful, friendly staff and always available to answer any queries or questions. A special thank you to Becky and Emily who made my house sale so much less stressful 😊

Chloe Turner – Seller
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Review from Google Reviews on 07/02/2025, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
A photo of Emily Norbury Emily Norbury
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We were extremely impressed by the service provided to us by UP Estates. Charlotte and Emily were great ambassadors UP Estates with their professionalism and positivity. They both really went above and beyond to guide us through the moving house process and we benefited from their local knowledge and experience. We would definitely recommend UP Estates to anyone thinking of moving house this year.

AJ & TH – Seller
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Review from allAgents on 07/02/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Emily Norbury Emily Norbury
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I found the whole Up Estate team proactive and responsive, particularly Simon, Becky and Emily , who did a great job in securing my buyer and closing the sale. The team were busy throughout the marketing process, chasing leads, calling up potential purchasers and keeping me informed. I would recommend them a good value quality service

Lukasz Chmielewski – Seller
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Review from allAgents on 02/02/2025, relating to employees...
A photo of Simon Gallacher Simon Gallacher
A photo of Emily Norbury Emily Norbury
A photo of Becky Arrowsmith Becky Arrowsmith
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We had a positive experience with Up Estates. Our purchase was without drama, something we were expecting, from recent experience. Lots of support. Would recommend.

Ally Downes – Seller
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Review from allAgents on 30/01/2025
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Up Estates truly talented, gifted and like a treasure; value concept of time: time is of essence!

Staff seem to show excellent communication skills, deliver the highest quality of marketing 100% engaging content and naturally attract buyerseller traffic, professional relations act in a reasonable time and with reasonable care in the best interest of the client in good faith.

I am grateful to Up Estates support bearing the burden. Sincere Thankyou to the team of intelligent heroes Charlotte, Jade, Emily, Demi, Becky, Kezia, Aliya and others.

Ms S.D – Seller
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Review from allAgents on 29/01/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Jade Neale Jade Neale
A photo of Emily Norbury Emily Norbury
A photo of Demi Highbury Demi Highbury
A photo of Becky Arrowsmith Becky Arrowsmith
A photo of Aliya Uddin Aliya Uddin
A photo of Kezia Maughan Kezia Maughan
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Up Estates have provided an excellent service for the sale of my home, and despite the typical feeling towards estate agents, I can honestly say they have gone above and beyond. I would highly recommend and definitely use again.

Garry Saunders – Seller
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Review from Google Reviews on 24/01/2025
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I found all the staff at UP Estates to be professional and friendly. I particularly dealt with Becky and she could not have been more helpful. Becky made the whole process so much easier me.

Clare – Seller
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Review from allAgents on 20/01/2025, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
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