Customer Reviews

We continually strive to give the best service to everybody we work with and are proud of the reputation we have of giving excellent customer service. Take a look at what our customers say about Up Estates.

The Up Nuneaton office have been fantastic in selling my property 😃 🏡 great communication, responsive and proactive and the pictures and marketing were amazing. Really happy and have recommended them to family and will use them again.

Becky – Seller
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Review from Trustpilot on 07/04/2025
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Excellent service by staff at Up Estates. Staff were polite and very helpful. Special mention to Charlotte, Aiya, Demi and Emily. I will definitely be recommending Up Estates to family and friends.

Sue Sehmar – Seller
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Review from Google Reviews on 07/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Aliya Uddin Aliya Uddin
A photo of Demi Highbury Demi Highbury
A photo of Emily Norbury Emily Norbury
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Another house sale and purchase using UpEstates and another great experience, Becky handled my sale and purchase and was fantastic throughout a real credit to the company and nothing was ever too much trouble for her, Charlotte and Aliya also were a pleasure to deal with.
I wouldn't use any other agent in Nuneaton or Coventry.

Lewis Ward – Seller
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Review from Trustpilot on 06/04/2025, relating to employees...
A photo of Becky Arrowsmith Becky Arrowsmith
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Aliya Uddin Aliya Uddin
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Great experience with up estates, we got a quick sale and everything went smoothly. Charlotte was great.

Sukhvinder Singh – Seller
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Review from Google Reviews on 06/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
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Have used Up Estates for three sales since 2020, excellent service each time and wouldn’t use anyone else. The team have great communication and are always so easy to deal with. Special mention to Emily who is an absolute credit to the team!!

Peter Craven – Seller
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Review from Google Reviews on 05/04/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
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Up Estates were wonderful from start to finish. Special mention must go to Charlotte for the stunning photos, Alliya for the constant communication during marketing, and Emily and Demi for determined sales progression. I particularly liked the online portal showing sales progression from both buyer and seller. Coupled with the competitive fees, I'm extremely happy, and will be using Up Estates again.

Cathy Clapinson – Seller
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Review from Trustpilot on 05/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
A photo of Aliya Uddin Aliya Uddin
A photo of Emily Norbury Emily Norbury
A photo of Demi Highbury Demi Highbury
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I had a very positive experience working with Aliya Uddin and the entire team at Up Estates. From start to finish, they were professional, responsive, and incredibly supportive throughout the sale process. Aliya was always quick to respond and readily available whenever I had any questions, which made the whole experience smooth and stress-free. I will definitely come back to Up Estates in the future.
Thank you again for all your help and dedication — I truly appreciate your support!

Joanna R – Seller
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Review from Trustpilot on 05/04/2025, relating to employees...
A photo of Aliya Uddin Aliya Uddin
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Charlotte and the Team were absolutely superb! They kept me informed throughout the process and the service was great! Fantastic price and an estate agents that actually deliver results! Couldn't recommend Up Estates enough

Rob C – Seller
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Review from Google Reviews on 03/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
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Thank you Charlotte making it possible to purchase our dream home! We can't thank you enough going above and beyond to help us! We had to get our house up super quickly in order to be accepted and Charlotte's service was brilliant. A speedy delivery and professional service!

Lyndsey Dalton-Jarvis – Seller
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Review from allAgents on 02/04/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
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We contacted Up Estates to list our house sale, and they were proactive and helpful. The photos taken by Simon were fantastic, and the listing did a brilliant job of representing our home. Booking viewings with Becky and the team was a breeze - they are so quick to respond and did a great job of handling viewing requests.

We were then transitioned over to our sales progressor, Emily, who was supportive and attentive, regularly checking in with us and providing useful updates. While searching our onward purchase we had contact with 17 different agents in the area and none of them are close to the response times, information, and general effort level seen at Up Estates. From start to finish, the service was 5stars. We couldn’t recommend them highly enough!

Jonah McSweeney – Seller
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Review from allAgents on 31/03/2025, relating to employees...
A photo of Simon Gallacher Simon Gallacher
A photo of Becky Arrowsmith Becky Arrowsmith
A photo of Emily Norbury Emily Norbury
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I must say, up estates have been very helpful throughout the entire process and a special thank you to Emily who really helped push all involved to get things done on a timely manner. A person who gets things done!

Mohammed Naem – Buyer
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Review from allAgents on 30/03/2025, relating to employees...
A photo of Emily Norbury Emily Norbury
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We recently sold our house with Up Estates and we cannot recommend them enough! We had listed previously with other estate agents and we are so glad we changed to Up Estates as the other agents just did not compare in their service and we sold within the first few weeks of listing with them. I truly believe this is because of their friendly and responsive approach both the sellers and prospective buyers and through their and accurate marketing. 10 out of 10 quality service.

Samantha Deeley – Seller
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Review from allAgents on 13/03/2025, relating to employees...
A photo of Charlotte Hemmings Charlotte Hemmings
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